Privacy Policy | Convertly

1. Introduction

Welcome to Convertly (convertly.ng). We provide free online file conversion tools including PDF tools, image processing, video conversion, OCR text extraction, QR code generation, and WhatsApp link generation. Your privacy is important to us. This policy explains what data we collect, how we use it, and your rights.

2. Files You Upload

Files you upload are used solely to perform the conversion or processing you requested.
All uploaded files and converted results are automatically deleted within 24 hours.
We do not read, analyze, sell, or share the contents of your files with any third party.
File processing happens on our secure servers in Nigeria.
We do not require an account or login to use our tools — your files are never linked to a personal identity.

3. Information We Collect

We collect minimal data to operate the service:

IP address: Logged temporarily for abuse prevention and rate limiting.
Usage data: Tool usage counts (e.g., how many times a tool is used) — never tied to individual users.
Blog comments: If you leave a comment on our blog, we collect your name, optional email, and comment content.
Cookies: We use minimal session cookies required for the site to function. We do not use advertising or tracking cookies.

4. How We Use Your Data

To process your file conversions and return results to you.
To prevent abuse and ensure fair usage of our free service.
To improve and monitor the performance of our tools.
To display blog comments you choose to submit.

5. Data Sharing

We do not sell, trade, or share your personal data or uploaded files with any third parties. We do not use third-party analytics or advertising services.

6. Data Retention

Uploaded files and conversion results: deleted automatically within 24 hours.
IP address logs: retained for up to 7 days for security purposes.
Blog comments: retained until you request removal.

7. Security

All data is transmitted over HTTPS (SSL/TLS encryption). Files are stored in private, access-controlled storage during processing. We take reasonable technical measures to protect your data, though no system is 100% secure.

8. Your Rights

You may request deletion of any blog comment you submitted by contacting us. Since file uploads are anonymous and auto-deleted, there is no personal data to request for conversion jobs.

9. Children's Privacy

Convertly is not directed at children under 13. We do not knowingly collect personal information from children.

10. Contact

If you have questions about this Privacy Policy, contact us at admin@convertly.ng.